Privacy Policy
Effective date: January 1, 2025 · Scrub Squad YYC · Calgary, Alberta
At Scrub Squad YYC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you use our quote calculator or contact us, we may collect the following personal information: • Full name • Email address • Phone number • Service address • Home details (square footage, number of bathrooms, clean type) • Preferred appointment dates We only collect information that is necessary to provide you with a quote and cleaning services.
2. How We Use Your Information
We use your personal information to: • Prepare and deliver your cleaning quote • Confirm and schedule your cleaning appointment • Follow up regarding your booking or service • Respond to your inquiries • Improve our services We do not use your information for automated decision-making or profiling.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With our cleaning staff, solely to fulfill your service appointment • When required by law or to comply with a legal obligation • To protect the rights, property, or safety of Scrub Squad YYC or others
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you would like us to delete your information, please contact us and we will do so promptly.
5. Cookies
Our website may use basic cookies to improve your browsing experience (e.g., remembering form progress). We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings at any time.
6. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to: • Access the personal information we hold about you • Request corrections to inaccurate information • Withdraw consent for us to use your information (subject to legal restrictions) • File a complaint with the Office of the Privacy Commissioner of Canada To exercise any of these rights, contact us at info@scrubsquadcalgary.ca.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Scrub Squad YYC 📞 587-370-0213 ✉️ info@scrubsquadcalgary.ca Calgary, Alberta, Canada